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On 28 April 1995, the collapse of a viewing platform at Cave Creek, in Paparoa National Park on the West Coast, caused 17 students and a Department of Conservation Field Centre manager to plunge 40 metres into a chasm. 14 died and four were injured. This documentary explores what happened and why, with accounts provided by family members, survivors, and DoC staff. Made three years after the tragic incident, the programme looks at its lasting impact on those left behind. It won Best Documentary at the 1998 NZ Television Awards.
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Following my previous comment (as MikeM), it's a shame that only excerpts of this documentary are available as it describes something that was a pretty big turning point in government accountability and the seriousness with which government CEOs took legal compliance (beyond just DoC). Maybe it's cut down for copyright reasons, but if not is there any way to request a more complete version be hosted here?

I've got to agree with the Commission of Inquiry findings on this that the ground staff can't be lumped with responsibility here. It was a screwup with how DoC came to be designed and disorganised within itself from the beginning. Under-resourcing from the government was clearly a problem, but the ground staff were given little or no support to work with from the head office, they were very understaffed and being overworked, and being told (one way or another) to get stuff done anyway despite not having the necessary skill-sets. For all its structures, DoC only had one single registered engineer employed in the entire country at the time of the accident, and he only heard about the collapse after it happened! The ground staff obviously did things they shouldn't have, but people do such things without realising when in stressful and unrealistic situations.
Meanwhile DoC's head office was designed to be very small with the entire organisation de-centralised and not communicating with itself, probably because trying to coordinate all the bits and pieces left over from the early departments would've been expensive and demanding up-front. There wasn't even a clear definitive record of what DoC was responsible for or where the money and resources were going, which means that even if the government had wanted to drop more resources on DoC (which it didn't), DoC would've had a very tough time making a case for it. The only thing that disappoints me from the outcome is that DoC's upper management and the Minister of Conservation weren't held more to account for having let DoC develop into such a state.

i talked to a doc member from the west coast last night about cave creek, she said it happen so long ago we would let it go.well that upset me more today than it did all them years ago, i was on the coast living in the bush at the time of the tragedy,and what took place by doc out in other parts of the bush was almost as deadly as cave creek.swingbridges pulled apart an left that way for years,walk ways pulled up over water races ,an still like that today.I will never forgive doc staff for this. i know if this happened to a member of my family i would have killed these responsible,
A COMMENT FOR DOC. TELL YOUR NEW STAFF THE STORY OF CAVE CREEK, AND ADMIT FULL RESPONSIBILITY.
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Television, 2006 (Excerpts)
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Jo
Posted at 08.03AM - 28.04.2012
I have to agree with Dave's comment - It took DoC until the 10th Anniversary for them to FINALLY admit that is was their fault - I was at the Polytech attending a memorial when someone had the balls to at last stand up and say so. About bloody time too! Absolutely disgusting mess that DoC has caused and I will never trust another DoC structure again. Agree with Dave - show the new rangers footage like this, or even some of the photos of the victims and the mess at the bottom and educate them, don't let this disaster happen ever again. Too many beautiful lives were lost that day, and others were ruined because of a lack of structure and proper building skills.