After being made redundant, Mike James becomes one of thousands searching for a new employer in Auckland. This episode of documentary series First Hand chronicles the instability faced by the accountant and his family. With their savings dwindling, plans for kids' sports teams and wife Margaret’s prospective tertiary study must be seriously reconsidered. This episode was directed by Seth Keen, who directed further television documentaries (Godzone Sheep) before going on to lecture in new media at the Royal Melbourne Institute of Technology.

This extended episode of First Hand sees a couple at an economic crossroads, and making the decision to move into self-employment. After finding their jobs in Auckland compromised, Alec and Sheena McDonald set out to find and buy their own dairy in a small North Island town. They end up in Awakeri, near Whakatane. The lifestyle transition is far from trouble-free, as the couple must negotiate the worlds of bureaucracy and banking to insure their new business stays afloat. The documentary provides insights into running a small business during a time of economic reform.