Skip to main content
Toggle Sidebar
Home
Kāinga
Search
Rapu
Television in NZ
Te Whakaata i Aotearoa
Film in NZ
Te Kiriata i Aotearoa
Collections
Ngā kohinga
Profiles
Ngā Tāngata
NZOS+
Who we are
How we work
Contact
Sign in
FAQ's
About NZ On Screen
What is NZ On Screen?
Is NZ On Screen a streaming service?
What can I watch?
About NZOS+
What is NZOS+?
How is NZOS+ different from the rest of NZ On Screen?
Why aren't all NZ On Screen titles available on NZOS+?
How long can I rent content for?
Is there an NZOS+ mobile app?
Getting Started
Do I need to pay to watch?
How do I create an account?
What if I forget my password?
Can I download shows to watch offline?
Supported Devices
What devices can I use to watch NZ On Screen?
Why isn't my device supported?
Technical Support
Why is my video freezing or buffering?
Why am I being asked to update my NZOS+ TV app?
My NZOS+ TV app won't connect or shows as offline
How do I get support for issues with my NZOS+ TV app?
Why can't I view content from my current location?
My Account
Is my payment information secure?
How do I access my purchase history?
How do I cancel my account?
Accessibility
Which titles have captions/subtitles?
Why aren't audio descriptions available?
Content & Classifications
Programme classifications
Understanding classifications and content warnings
New Zealand Classification labels:
Licensing & Rights
How does NZ On Screen decide what content to publish?
How is the content kept up-to-date?
I'm a director/producer/writer/actor — how can I get my profile updated or added?
How are rights and permissions handled?
Can I get analytics or usage data for my work on NZ On Screen?
Who can I contact about errors or omissions?
How can I partner with NZ On Screen on projects or campaigns?
Why is there no profile or information for a particular person or title?
How do you verify information?
Can I request updates to credits, images, or biographical details?