Greenstone Productions are prolific and award-winning makers of observational reality shows (The Zoo, Border Patrol, Coastwatch). This series saw their cameras go behind the scenes of Wellington Hospital's Emergency Department, to showcase the skills and compassion of medical staff as they treat patients ranging from lost diver Rob Hewitt and a near-fatally inebriated man, to the ubiquitous broken bones and beads stuck up nostrils. The 12-part series won the Best Observational Reality (non-format) Award at the 2007 Qantas Television Awards.